Fixing “this website does not supply ownership information”

For many reasons, you may have a website, a blog or an eCommerce website that uses an SSL certificate and show the famous error message:

this website does not supply ownership information

error message on Firefox

So, what the warning message says is that you have a website that’s supposed to use SSL on all the resources and images. However, for some reasons, your web browser is not trusting the site. In this case, what could really cause the problem is mixed HTTPS and HTTP requests.

So, instead of securing all the request, your website may still use HTTP connection for some resources like images that are hosted by third-party sites or platforms.

To solve the mixed images HTTP and HTTPS issues, you need first to know the exact location of these images. So, on Windows, for example, you can visit your page URL, then, click on Ctrl+shift+K or its equivalent ton Mac to open the web console.

Then, deactivate all the CSS, JavaScript and also any security filter you find. That will show you the exact images URL after you reload the page.

Now, you have clear messages and warnings “mixed content” on your web page. We recommend copying all these URLs and see them in a new file.

Then, add to these URLs directly in your browser to see if that fixes the problem. So, instead of HTTP, make them https and that’s it.

That’s just to verify the images and it’s not a solution. But to do that, you have two options:

1. Change your request URL to HTTPS

This is what will work in the majority of cases. Big brands and trusted websites use SSL to encrypt their all websites connections. So, if you’re requesting HTTP to these domains, then, you can just search for all the images or resources URL in your site source code and update them with the new HTTP. That should fix the problem.

In  WordPress, you can just use a plugin that searches and replace what you want. In Drupal, Joomla PrestaShop or other platforms, you can search for search and replace extensions. If you can’t find a tool, you still have the options to manually add the code of your web page. Use NotePad for Windows or TextEdit for Mac.

2. Copy the external image and save them to your server

This is the solution that you need when the requested domains don’t support SSL. So, it makes no snow to add HTTPS to a domain name that uses HTTPS.

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Instead of requesting the image from an external server, you can copy them and save them on your own website.

That way, you don’t only fix the “this website does not supply ownership information” error, but also, you’ll speed up your web page loading time with fewer external requests.

If you’re using WordPress, there are many plugins that do the job for you. You can search for “Import External Images” and you’ll find them.

Then, install the plugin and follow the steps. The tool will look for images that your website use, but that are hosted on another domain, so, it will copy them and import them to the exact post.

That way, the plugin updates the URL of the external URL with the new ones from your website. Next time when someone visits that page, the web browser will get all the contact from your domain name and not extra locations need. So, no more mixed HTTP and HTTPS requests.

For other platforms, follow the same steps, search for an extension that imports the external image and update the attachment URLs.

If you have a few posts or pages with the problem, then it’s better to import the images manually and change the URL in posts of course. That way, you’ll avoid installing a plugin, and you’ll be able to fix the SSL problem the way you want.

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MyBlogHosting writers are experts on web hosting, WordPress, and server optimizations with years of experience in solving web host problems, reviewing companies and helping bloggers, business owners, and webmasters to choose a good reliable and secure hosting service: team led by Fathi Arfaoui.

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